At The Boutique Designer Store, we aim to provide clear and transparent shipping and delivery details to ensure a smooth experience for our customers. Please read the following information regarding our shipping process:

Shipping Costs

• We offer a flat-rate shipping fee of $19.95 for all orders.

• This fee covers reliable and efficient shipping, no matter the size or weight of your order.

Shipping Origin

• All products are shipped directly from our trusted overseas partners to ensure quality and exclusivity.

• Please note: Shipping times may vary depending on the country of origin and customs processing.

Estimated Delivery Times

We use EMS (Express Mail Service) for international shipping. Below are the estimated delivery times based on the shipping origin:

• China to Australia: Typically 15 to 60 days.

• South Korea to Australia: Approximately 3 to 4 business days.

• Japan to Australia: Approximately 3 to 4 business days.

• India to Australia: Typically 8 to 10 business days.

Please note these are estimates and actual delivery times may vary due to factors such as customs clearance, public holidays, and unforeseen delays.

Order Processing Time

• Orders are processed within 1 to 3 business days from the time of purchase.

• Once your order is processed, you will receive a confirmation email with tracking information.

Customs and Duties

• International shipments may be subject to customs duties, taxes, or other fees upon arrival in Australia.

• These charges are the responsibility of the customer and are not included in the flat-rate shipping fee.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• Use this tracking number to monitor your order’s progress and estimated delivery date.

Delivery Delays

While we strive to deliver your orders within the estimated timeframes, delays may occur due to:

• Customs processing.

• Shipping carrier delays.

• Public holidays in the origin or destination country.

If your order has not arrived within the estimated delivery time, please contact us at contact@theboutiquedesignerstore.com for assistance.

Important Notes

• Please ensure your shipping address is correct at the time of purchase. We are not responsible for delays or losses caused by incorrect addresses.

• If your package is returned to us due to an incorrect address or failure to collect, additional shipping fees may apply for redelivery.

For any further questions regarding shipping and delivery, please don’t hesitate to contact us at contact@theboutiquedesignerstore.com. We’re here to help!